Effective communication in practice

We are veterinary professionals passionate about helping clinics grow through better communication, stronger leadership, and healthier cultures.

Helping Veterinary Teams Lead, Connect, and Grow

The Gap

Many clinics struggle not with medicine, but with communication. Chatter Paws was created to bridge that gap.

How It Started

Teresa and Elaine met in the veterinary field and discovered a shared passion for team development and client service. Their collaboration grew into Chatter Paws.

Our Why

We care about the veterinary industry and believe that it’s as much about the people as it is about the pets. That’s why we give clinics practical tools, training and support that truly make a difference in the lives of the teams and pet owners, which in turn help the pets!

The Work Behind the Vision

OUr Mission

To empower veterinary teams with exceptional leadership and communication skills that transform clinic culture and unlock their full potential.

MEET THE TEAM

Get to Know the Experts Behind Chatter Paws

Teresa Woolard BSc, BA, DVM

Teresa is a licensed veterinarian with over two decades of clinical expertise who has developed innovative resources for veterinary professionals across Canada and successfully founded award-winning businesses with a team of 17. Her multidisciplinary expertise spans veterinary practice, strategic marketing, self-publishing, and business operations, making her an invaluable resource for organizations seeking transformative results in their communication strategies and business and leadership development initiatives.

Elaine Scriven CVPM, BA

Elaine is a certified veterinary practice manager with over 30 years of experience in the veterinary industry. Passionate about leadership, communication, and team development, she specialises in building cohesive, high-performing teams and creating positive, engaging clinic environments. She brings energy, clarity, and connection to every clinic she supports, helping  veterinary practices thrive from the inside out.

What Makes Us Different

Created by experienced veterinary professionals
Practical tools for everyday use
Focused on leadership, communication, culture and branding
Collaborative support so you never feel alone

Our Story

Chatter Paws was born from a shared passion – AND A LOT OF LAUGHS – between two veterinary professionals who just got it. Teresa and Elaine’s paths crossed on a project that brought together their mutual love of team development, problem-solving, and all things pets. What started as a casual collaboration quickly grew into a deep professional respect and an easy, natural friendship.

Over countless chats, they realized veterinary teams needed more support, especially when it came to communication, leadership, and culture. So, they rolled up their sleeves, combined their skills, and launched Chatter Paws Communications – and brought their shared vision to life: helping veterinary teams thrive by improving how they connect, communicate, and grow together.

Because great medicine starts with great communication – and maybe a little laughter, too!

Cheers,
Teresa and Elaine

Ready to Strengthen your team?

Let’s start with a conversation